With years of experience as an independent insurance agency in Frisco, TX, we a grateful to have helped our local community with their insurance needs.
I have have used this company for almost 20 years. Any claims were handled quickly and professionally. Always friendly when contacting them. Could probably find a lower rate, but I trust this company to take the best care of my needs.
Response from the owner: Thank you for the review Blake.
Roger and his team do a great job finding the best insurance solutions. They communicate very well and are quick to respond.
Response from the owner: Thank you for the review Joel. We appreciate you.
I’ve been with Reliance Group Texas (Roger Welch Agency) for almost 20 years, and they have been consistently excellent the entire time. Their responsiveness, value, friendliness, and efficiency have been exemplary without fail. I highly recommend!
Response from the owner: Thank you for the kind words Juan, and thank you for trusting our agency for your insurance needs for all of these years.
It's nice not having to worry about "shopping around" for insurance every year...these folks are good at what they do.
Response from the owner: Thank you for the review Hayden.
Have been with the Roger Welch Agency years. They're reliable, honest, and always shop for the best rates and coverage possible! Great People!
Response from the owner: Thank you for the review Ryan. We appreciate your feedback.
Outstanding service. Always there to find the best insurance coverage and price, but also there to answer all my questions.
Response from the owner: Thank you for the kind words. We appreciate you trusting our agency for your insurance needs.
Kind and knowledgeable on helping to get what I needed. And love the following up emails/text messages
Response from the owner: Thank you for the kind words, Brittany.
Great and to the point. Quick with responding and all questions are answered.
Response from the owner: Thank you for your positive feedback, Tanner! We are delighted to hear that you found our services great, to the point, and responsive. At Roger Welch Agency LLC, we strive to provide excellent customer service and ensure all your questions are answered promptly. We appreciate your review and look forward to assisting you in the future.
Response from the owner: Thank you for the 5 star review.
I have insured my home with Roger Welch Agency for 9 years and have been very happy with their service. The staff is very prompt and courteous and they will help you find the best rate.
Response from the owner: Thank you for the kind words Becky. We appreciate you.
Excellent service, patience and consideration of my insurance needs. Thank you!
Response from the owner: Thank you for your kind words Tracy.
Great service!
Response from the owner: Thank you for the review Ted.
Excellent customer service and pricing. Highly recommend the Roger Welch Agency.
Response from the owner: Thank you Jim for sharing your experience with our agency.
Roger and his team are the best! They always find the best rates for my insurance needs and are always available to help when I have a claim. Highly recommend!
Response from the owner: Thank you for your kind words.
Interaction with the team is always positive and professional
Response from the owner: Thank you Frank. We appreciate you.
I’ve shopped homeowners and auto carriers through the Roger Welch Agency for over 10 years now. Their service has always been top notch: quick responses to questions, fast turnaround with policy documents, and a very thorough job in shopping quotes to find the best value. I don’t think I’ve ever called or emailed and not received a response on the same day.
Response from the owner: Thank you for taking the time to provide valuable feedback, Matt. We appreciate it.
I always get an immediate response to any question that I have! Also, somehow my homeowners insurance went down this year. Thank you for helping that happen!
Response from the owner: Thank you for the review, Letty. We appreciate you.
RW Agency customer service is exceptional and prompt. They work hard to provide the best rates as well.
Response from the owner: Thank you for your kind words Jairo.
I contacted them for a home and auto quote and got a response from Olivia almost immediately. She went over all of my coverage options and pricing for each policy and gave me a recommendation based on my needs. I'm very satisfied with my purchase and I highly recommend Roger Welch Agency for your insurance needs!
Response from the owner: Thank Arun, for the kind words. We are happy to help.
Outstanding customer service. Very helpful in changing my home and auto insurance.
Response from the owner: Thank you for the review, John. We appreciate you.
Response from the owner: Thank you Nancy, for taking the time to share your experience with our agency.
Response from the owner: Thank you Carol.
Roger, Leah and team are all great to work with to find the best insurance for your home and answer many questions before picking one and after picking one. Kind and knowledgeable. Highly recommended!!
Response from the owner: Thank you for taking the time to share your experience with our agency. We appreciate you.
I have been with the agency for three years and have been very satisfy with the service. They are always quick to respond when I have questions. Leah is proactive and looks for the best quote from several insurance companies to find the best rate at renewal time. I would highly recommend.
Response from the owner: Thank you for sharing Gary. We appreciate you.
I have been doing business with this group for three years. Every request I’ve made has been has been treated quickly, positively, and to my benefit.
Response from the owner: Thank you Michael for the kind words. We look forward to serving your insurance needs.
Very responsive and great people to work with
Response from the owner: Thank for the kind words Grant. We appreciate you.
I can always get someone on the phone right away. Everyone is very helpful and attentive. The actually listen to my needs and find the best fit for my situation.
Response from the owner: Thank you for sharing your experience with our agency, Angel. We appreciate you.
Response from the owner: Thank you!
You always help me immediately and go beyond to find the best product for me. I have been with you for a long time and never had a complaint.
Response from the owner: Thank you for your kind words. We appreciate you.
Whenever I have a question, they respond quickly and professionally.
Response from the owner: Thank you for your kind words. We appreciate your business.
Every interaction I have with Reliance Group Texas has been easy because the people I talk to are quick to respond, friendly and calm (even when I may not be at first) and efficient and competent in getting me information I need. I appreciate your service because I don't often get good service in many industries now.Thank you.
Response from the owner: Thank you Dale. We appreciate your business.
Roger Welch and his team are the best! It was time to renew my auto and renters policies and I reached out to Roger to see if they could find me better rates. Leah contacted me right away and went to work. Not only did she find me better rates for both my auto and renter's coverage she did all the work for me. Sent cancellation notices, processed payments etc. I would give Leah and the team at Roger Welch Agency, LLC 100 stars if Google would allow it. Thank you for once again always providing the highest level of customer service possible. I would, have and will recommend your agency to anyone.
Response from the owner: Hi Barbi, I am glad we were able to help. I appreciate you taking the time to acknowledge Leah and our Agency. We appreciate you.
Roger has saved me tons of cash over the years due to his ability to compare and quote multiple carriers. He and his team are at the top of their game and the customer service experience with Roger Welch Agency is second to none. 5 star experience in every aspect of the business!
Response from the owner: Thank you for the kind words, Don. We have enjoyed having you as a client.
Roger and his team are amazing and quick to answer questions.
Response from the owner: Thank you very much Brad, for sharing your experience with our agency. We appreciate you!
Professional, thorough, friendly and honest. The final underwriting came in slightly less than originally communicated. instead of pocketing the difference, it was directly passed on to me for additional savings! Thank you Olivia!
Response from the owner: Spencer, thank you for taking the time to share your experience with our agency. We appreciate you trusting our local Frisco insurance agency for your insurance needs.
The team is awesome, they understand our needs and do what is necessary in time. Olivia and her team are just amazing.
Response from the owner: Krishna, thank you for sharing your experience with our agency. We appreciate the kind words.
Response Time = Immediate!Interactions = Professional!Finding the best rates = Reliance does it without being asked!Happy to be with Reliance!
Response from the owner: Thank you for the kind words, Josh. Here at the office of Roger Welch Agency LLC, we really value your business!
Smooooooth! Olivia is awesome!!
Response from the owner: David, thank you so much for taking the time to let us know about your experience with our agency. We appreciate you!
Very happy with my overall experience and saved quite a bit! Olivia was very easy to work with and explained everything very well! Would definitely recommend to others!
Response from the owner: Patrick, thank you for sharing your experience with our agency.
Great service! They helped us find homeowners insurance with a reputable agency who we had not hear of. Communicative, responsive, and very helpful!
Response from the owner: Chelsea, thank you so much for taking the time to share with others your insurance buying experience with our agency. We appreciate your kind words.
Great service from Leah. She found me comparable insurance to what I previously had for both homeowners and auto. And the total for both saves me several hundred dollars per year. Leah rocks!!!!!
Response from the owner: Ron, thank you so much for taking the time to share your experience with our agency and Leah. We strive to give everyone the service they deserve.
Have known and worked with the Welch company for decades!
Response from the owner: Robb, thank you for your kind words. Is has been our honor to assist your family with your homeowners and auto insurance needs all these years.
I worked with Savanna Rogers and was blown away by her quick response time, effort in finding me the best policies for me, and willingness to answer any and all questions. She is professional and warm, a wonderful combination when you are making big changes and purchases. Highly recommend!
Response from the owner: Thank you for the kind words Marie. We appreciate your business.
Savanna was very attentive to my needs for homeowners insurance and sent me a precise quote that eased my concerns for getting a reliable and fair deal. I'm quite happy with the agency.
Response from the owner: Thank you for your feedback Ellery. We appreciate you trusting our local Frisco agency for your insurance needs.
I have also received excellent service from Roger Welch Agency and have especially enjoyed working with Savanna Rogers. She has provided great customer service, has always returned my call, and answered all my questions. Savanna has been very helpful and I have enjoyed getting to know her.
Response from the owner: Hi Kathy, thank you so much for providing my agency with your feedback, and your experience with Savanna. We appreciate you for trusting our Independent Insurance Agency for your auto and home coverage needs for the past 9 years! Our desire is to be the last agent you ever need.
Response from the owner: Thank you for the review Lynda.
Savanna helped us to find a very competitive rate for our auto insurance in less than a week to save us at least $1400 per year. We can't be more please with her professionalism and top notched customer service. If you are in the market for insurance, don't hesitate to give her a call!
Response from the owner: Thank you for your kind words and your feedback. We are glad we could help with your insurance needs.
Leah was easy to work with and saved me money with more coverage than my old policy!
Response from the owner: Thank you Hunter for the kind words. We appreciate your business.
Savanna was "top shelf" in her communication and has been nothing short of a classic example of true customer service!!
Response from the owner: Morgan, thank you for taking the time to provide our agency with your feedback. We appreciate your trust in our local Frisco agency for your home and auto insurance needs!
Leah Fleming was a huge help for us. She not only was extremely prompt in getting us help, she was also extremely beneficial in guiding us in the best fit for our needs. She’s fantastic!
Response from the owner: William, thank you for the nice words, and feedback on your experience with my team.
