With years of experience as an independent insurance agency in Frisco, TX, we a grateful to have helped our local community with their insurance needs.
Outstanding customer service. Very helpful in changing my home and auto insurance.
Roger, Leah and team are all great to work with to find the best insurance for your home and answer many questions before picking one and after picking one. Kind and knowledgeable. Highly recommended!!
I have been with the agency for three years and have been very satisfy with the service. They are always quick to respond when I have questions. Leah is proactive and looks for the best quote from several insurance companies to find the best rate at renewal time. I would highly recommend.
I have been doing business with this group for three years. Every request I’ve made has been has been treated quickly, positively, and to my benefit.
Roger and his team are the best! They always find the best rates for my insurance needs and are always available to help when I have a claim. Highly recommend!
Very responsive and great people to work with
I can always get someone on the phone right away. Everyone is very helpful and attentive. The actually listen to my needs and find the best fit for my situation.
Interaction with the team is always positive and professional
You always help me immediately and go beyond to find the best product for me. I have been with you for a long time and never had a complaint.
Whenever I have a question, they respond quickly and professionally.
Every interaction I have with Reliance Group Texas has been easy because the people I talk to are quick to respond, friendly and calm (even when I may not be at first) and efficient and competent in getting me information I need. I appreciate your service because I don't often get good service in many industries now.Thank you.
Roger Welch and his team are the best! It was time to renew my auto and renters policies and I reached out to Roger to see if they could find me better rates. Leah contacted me right away and went to work. Not only did she find me better rates for both my auto and renter's coverage she did all the work for me. Sent cancellation notices, processed payments etc. I would give Leah and the team at Roger Welch Agency, LLC 100 stars if Google would allow it. Thank you for once again always providing the highest level of customer service possible. I would, have and will recommend your agency to anyone.
Roger has saved me tons of cash over the years due to his ability to compare and quote multiple carriers. He and his team are at the top of their game and the customer service experience with Roger Welch Agency is second to none. 5 star experience in every aspect of the business!
Roger and his team are amazing and quick to answer questions.
Professional, thorough, friendly and honest. The final underwriting came in slightly less than originally communicated. instead of pocketing the difference, it was directly passed on to me for additional savings! Thank you Olivia!
The team is awesome, they understand our needs and do what is necessary in time. Olivia and her team are just amazing.
Response Time = Immediate!Interactions = Professional!Finding the best rates = Reliance does it without being asked!Happy to be with Reliance!
Smooooooth! Olivia is awesome!!
Very happy with my overall experience and saved quite a bit! Olivia was very easy to work with and explained everything very well! Would definitely recommend to others!
Great service! They helped us find homeowners insurance with a reputable agency who we had not hear of. Communicative, responsive, and very helpful!
Great service from Leah. She found me comparable insurance to what I previously had for both homeowners and auto. And the total for both saves me several hundred dollars per year. Leah rocks!!!!!
Have known and worked with the Welch company for decades!
I worked with Savanna Rogers and was blown away by her quick response time, effort in finding me the best policies for me, and willingness to answer any and all questions. She is professional and warm, a wonderful combination when you are making big changes and purchases. Highly recommend!
Savanna was very attentive to my needs for homeowners insurance and sent me a precise quote that eased my concerns for getting a reliable and fair deal. I'm quite happy with the agency.
I have also received excellent service from Roger Welch Agency and have especially enjoyed working with Savanna Rogers. She has provided great customer service, has always returned my call, and answered all my questions. Savanna has been very helpful and I have enjoyed getting to know her.
Savanna helped us to find a very competitive rate for our auto insurance in less than a week to save us at least $1400 per year. We can't be more please with her professionalism and top notched customer service. If you are in the market for insurance, don't hesitate to give her a call!
Leah was easy to work with and saved me money with more coverage than my old policy!
Savanna was "top shelf" in her communication and has been nothing short of a classic example of true customer service!!
Leah Fleming was a huge help for us. She not only was extremely prompt in getting us help, she was also extremely beneficial in guiding us in the best fit for our needs. She’s fantastic!
Leah was great! This is my first home purchase and she did a excellent job of guiding me through the process. She was always available to talk and explained everything in detail I asked about my quotes. I would recommend her to anyone that has Insurance needs!
Amazing customer service fromLeah and very competitive rates.Very thankful for the assistance in a matter of finding the best insurance rate/ coverage for my new car.Would highly recommend to everyone looking for a high quality service and a professional approach.I can’t thank Leah enough!It especially does matter during this uneasy time.
Leah at the Roger Welch Agency has been a tremendously helpful in navigating finding an insurance provider. She has been incredibly responsive to my calls/messages and has worked diligently to find me the best price for both my home and auto insurance providers with all of the top-rated companies. She sent me side-by-side quotes for comparable insurance from these companies, and it was really eye-opening to see how greatly the cost varied among them...it was a huge time saver, as that would have taken me a long time to do myself!I am moving to a new home, and I have had numerous questions regarding how much my insurance should cover, details of who is on the policy, whether or not to have both home/auto with the same provider...Leah has been both patient and thorough with each inquiry. I would highly recommend the Roger Welch Agency to anyone looking for insurance! Leah has made this process incredibly straight-forward, and I will definitely continue to use them in the future.
Leah was very responsive, knowledgeable, and professional. It was a pleasure doing business with her.
Leah reaches out to us on her own with new options since it was our annual renewal time and we had already been looking around into other options and she was able to find us a provider that was even cheaper than the ones we’d found, even with certain Personal discounts we had found!She was always quick in response and ANY questions we had were always answered, which all people actually still cared about their job and their clients like Leah!
Leah was a gem to work with & made this piece of my moving process a breeze! I called her at the end of the day for two new quotes & she had my policies issued by the next morning. Efficient and thorough. I highly recommend her for your insurance needs!!
Leah was very helpful and prompt through the entire process and was able to answer all of my questions with ease!!!
I knew my current insurances for both home and auto were high, but I didn’t have the energy to shop around for new quotes. I just emailed my current home policy and auto policy to Leah and she found competing quotes that day. We were able to do everything by email, and I’m now paying $150 less per month for comparable coverage.
My recent experience with the agency surpassed my expectations. A special shout out to Leah Fleming for helping me find competitive rates for auto and homeowners' insurance. Her communication throughout the process was excellent. Thank you for your outstanding service!
I was with another agency for 35 years and needed to update insurance policies. Worked with Leah who found me great rates and coverage and saved $900. Leah was knowledgeable, prompt and courteous - would recommend to anyone.
Always professional, always caring & always the best rates. And I never hesitate to refer him, because I know his staff will treat everyone they work with, with the same care & respect we’ve always received. Been with Roger going on 8 years...I have shopped around & I always end up staying...because Roger & his team are simply the BEST.
I had a very complicated insurance situation which my agent was unwilling or unable to address. After contacting three other agencies in the Frisco area to no avail, I found Leah Fleming at the Roger Welch agency. Leah was prompt, professional, and creative. She immediately was able to provide a quote for my auto insurance. This opened the door to rewriting my homeowners, auto, and umbrella policies; something no other agent had been willing to do. Not only did she rewrite my three policies, she saved me a lot of money in the process. My only regret is that I didn't discover her when I moved to Frisco several years ago. Go see Leah Fleming at the Roger Welch Agency. You'll be glad you did.
Roger and his staff were easy to work with and made finding home insurance for our new house less stressful.
Roger was easy to work with and very knowledgeable about insurance. He and his staff provided prompt, professional and courteous service. I appreciate that his agency represents multiple companies. I would highly recommend him and his agency.
Roger was great to work with. He gave me a detailed breakdown of my options and provided his recommendation. Keep up the great service!
Roger is honest, knowledgeable, and extremely responsive. I've had an excellent experience with him for the past several years. He takes the time to understand my needs, research options, and explains to me the differences in policy providers and offerings. With Rogers help I feel like I've always made the right decision for my family.
Who knew that buying a home would be so stressful. One step in this process is to obtain a Home Owner's Insurance Policy. After calling my current auto policy provider and getting quotes from several major insurance agencies I was discouraged about the process and the rates. Then I was directed to the Roger Welch Agency and just wow. Not only did Mr. Welch call me back promptly over a holiday weekend he found me a policy that not only saved me hundreds a year but gave me more coverage than the other "Major" companies were offering. Lets just say he is also going to be quoting me on my auto insurance now as well. If I could give 6 stars I would.