Roger Welch Agency Reviews
With years of experience as an independent insurance agency in Frisco, TX, we a grateful to have helped our local community with their insurance needs.
12:15 13 Oct 20
Leah was great! This is my first home purchase and she did a excellent job of guiding me through the process. She was always available to talk and explained everything in detail I asked about my quotes. I would recommend her to anyone that has Insurance needs!
20:56 05 Aug 20
Amazing customer service fromLeah and very competitive rates.Very thankful for the assistance in a matter of finding the best insurance rate/ coverage for my new car.Would highly recommend to everyone looking for a high quality service and a professional approach.I can’t thank Leah enough!It especially does matter during this uneasy time.
17:19 20 Jul 20
This agency has been wonderful to do business. Leah, RogerWelch's assistant, walked me through all of the steps in setting up our homeowners and auto policies. She explained everything and answered all of my questions, clearly and easy to understand. I feel confident that I made the right decision after working with Roger and Leah. I highly recommend them.
15:16 02 Jul 20
Leah at the Roger Welch Agency has been a tremendously helpful in navigating finding an insurance provider. She has been incredibly responsive to my calls/messages and has worked diligently to find me the best price for both my home and auto insurance providers with all of the top-rated companies. She sent me side-by-side quotes for comparable insurance from these companies, and it was really eye-opening to see how greatly the cost varied among them...it was a huge time saver, as that would have taken me a long time to do myself!I am moving to a new home, and I have had numerous questions regarding how much my insurance should cover, details of who is on the policy, whether or not to have both home/auto with the same provider...Leah has been both patient and thorough with each inquiry. I would highly recommend the Roger Welch Agency to anyone looking for insurance! Leah has made this process incredibly straight-forward, and I will definitely continue to use them in the future.
14:58 26 May 20
Leah was very responsive, knowledgeable, and professional. It was a pleasure doing business with her.
15:42 15 May 20
Leah reaches out to us on her own with new options since it was our annual renewal time and we had already been looking around into other options and she was able to find us a provider that was even cheaper than the ones we’d found, even with certain Personal discounts we had found!She was always quick in response and ANY questions we had were always answered, which all people actually still cared about their job and their clients like Leah!
06:55 24 Apr 20
Leah was a gem to work with & made this piece of my moving process a breeze! I called her at the end of the day for two new quotes & she had my policies issued by the next morning. Efficient and thorough. I highly recommend her for your insurance needs!!
16:38 23 Mar 20
Leah was very helpful and prompt through the entire process and was able to answer all of my questions with ease!!!
14:09 22 Feb 20
I knew my current insurances for both home and auto were high, but I didn’t have the energy to shop around for new quotes. I just emailed my current home policy and auto policy to Leah and she found competing quotes that day. We were able to do everything by email, and I’m now paying $150 less per month for comparable coverage.
18:02 07 Feb 20
Roger Welch and his team are the best! It was time to renew my auto and renters policies and I reached out to Roger to see if they could find me better rates. Leah contacted me right away and went to work. Not only did she find me better rates for both my auto and renter's coverage she did all the work for me. Sent cancellation notices, processed payments etc. I would give Leah and the team at Roger Welch Agency, LLC 100 stars if Google would allow it. Thank you for once again always providing the highest level of customer service possible. I would, have and will recommend your agency to anyone.
21:50 04 Feb 20
My recent experience with the agency surpassed my expectations. A special shout out to Leah Fleming for helping me find competitive rates for auto and homeowners' insurance. Her communication throughout the process was excellent. Thank you for your outstanding service!
20:32 01 Feb 20
I was with another agency for 35 years and needed to update insurance policies. Worked with Leah who found me great rates and coverage and saved $900. Leah was knowledgeable, prompt and courteous - would recommend to anyone.
15:28 19 Nov 19
Always professional, always caring & always the best rates. And I never hesitate to refer him, because I know his staff will treat everyone they work with, with the same care & respect we’ve always received. Been with Roger going on 8 years...I have shopped around & I always end up staying...because Roger & his team are simply the BEST.
22:51 04 Mar 19
I had a very complicated insurance situation which my agent was unwilling or unable to address. After contacting three other agencies in the Frisco area to no avail, I found Leah Fleming at the Roger Welch agency. Leah was prompt, professional, and creative. She immediately was able to provide a quote for my auto insurance. This opened the door to rewriting my homeowners, auto, and umbrella policies; something no other agent had been willing to do. Not only did she rewrite my three policies, she saved me a lot of money in the process. My only regret is that I didn't discover her when I moved to Frisco several years ago. Go see Leah Fleming at the Roger Welch Agency. You'll be glad you did.
02:27 11 Feb 19
Roger and his staff were easy to work with and made finding home insurance for our new house less stressful.
00:38 05 Dec 18
Roger was easy to work with and very knowledgeable about insurance. He and his staff provided prompt, professional and courteous service. I appreciate that his agency represents multiple companies. I would highly recommend him and his agency.
00:06 20 Jun 18
Roger was great to work with. He gave me a detailed breakdown of my options and provided his recommendation. Keep up the great service!
13:17 14 Jul 17
Roger is honest, knowledgeable, and extremely responsive. I've had an excellent experience with him for the past several years. He takes the time to understand my needs, research options, and explains to me the differences in policy providers and offerings. With Rogers help I feel like I've always made the right decision for my family.
12:49 10 Jul 17
Who knew that buying a home would be so stressful. One step in this process is to obtain a Home Owner's Insurance Policy. After calling my current auto policy provider and getting quotes from several major insurance agencies I was discouraged about the process and the rates. Then I was directed to the Roger Welch Agency and just wow. Not only did Mr. Welch call me back promptly over a holiday weekend he found me a policy that not only saved me hundreds a year but gave me more coverage than the other "Major" companies were offering. Lets just say he is also going to be quoting me on my auto insurance now as well. If I could give 6 stars I would.
20:53 17 Feb 17
Roger was great to work with, very helpful and patient with my husband and me.
22:55 05 Dec 16
After being notified by my current home and auto insurance company that our rates were going up, I shopped around and came upon the Roger Welch Agency, LLC via a Google search. I told Roger about my search and, despite checking with another broker (I didn't want to waste his time), I asked him to let me know what his best available rates would be for similar auto and home coverage.Roger was very responsive! He gave me very respectable quotes on both; on auto, for example, policies with both a $500 deductible and $1000 deductible were (low) cost competitive.More importantly, Roger took the time to answer all of my questions, ensured that I had high enough home coverage for things like a semi-custom kitchen (cabinets, etcetera), and helped me navigate the right procedures and processes for moving my family off of our old coverage and onto the new coverage.Finally, Roger Welch personally met with my wife and me at his local office and was very effective and efficient in ensuring that the numbers were correct, the right documents were signed, and that we understood the right procedures for our kids to call his agency in the event of an accident.All in all, an outstanding professional in every sense! Thank you, Roger!
15:24 29 Jun 15
Great experience! Roger and his staff were so helpful. They were very knowledgeable and patient. I was given many options as he quoted me through a lot of different companies. I would highly recommend this agency to anyone.
19:30 15 Dec 14
We are first-time home buyers and Roger was very helpful in walking us through the process and answering all of our questions. He was able to pull quotes from several companies and help us compare. Because we bundled our auto and home we were able to save a ton of money. The customer service and personal attention we received from Roger was above and beyond what we expected from an agent. We were very pleased with the entire experience!
21:48 07 Nov 14
Great experience working w/ Roger. He was knowledgeable, responsive and understood our needs. He was able to research various carriers and found the one that was right for us. Thanks!
20:02 31 Jul 14
We had a wonderful experience with The Roger Welch Agency. It was so nice to be able to get multiple rates from multiple companies and have Roger be able to recommend the best fit for our needs. He was extremely responsive and available and made the process of switching our homeowners and auto insurance a pleasant experience. I would highly recommend Roger Welch!!!
00:39 30 Jun 14
I recently placed a contract on a home which was accepted. I didn't have a solid lead to obtain homeowners insurance. I contacted Roger and within a couple fo hours, he was able to help me navigate the numerous options available to secure insurance. Had I undertaken this process alone, it could have taken me multiple days and/or weeks to sort and settle on a decision. Thanks Roger!
18:02 16 Jun 14
We are new to Texas and needed to start over with our insurance coverages. I chose Roger based on our location, and am so glad I did! I liked that he could quote us coverages from over 9 different companies, and I feel confident we got the best rate possible. We received EXCELLENT and quick personal service, and Roger took the time to answer all my questions. Highly recommend!
16:37 06 Jun 14
Roger has been very helpful in finding us great, reliable Renter's insurance and Car Insurance. He is very responsive and gets back to you quickly on any questions you may have. I went to him as a referral and would not go anywhere else. He has supplied us with impeccable service.
19:52 05 Mar 14
15:34 11 Jan 14
Roger was able to find me a more competitive rate for home and auto through several companies, and the coverage was better. I like dealing with a local agent that represents several companies. From what I understand about buying insurance, us consumers have basically three options to choose from:1. Buy from an agent that only sells policies for a single company. (example, State Farm, Allstate, Farmers, etc.)2. Buy from a call center, which also only sells for one company, and only over the phone. You get a different person every time you call.3. Buy from an independent agent that is appointed with several companies, and can re-shop your rates whenever you request.Roger is an independent agent, and represents several companies. I highly recommend his agency.
20:41 08 Jan 14
I have been working with the Roger Welch Agency for about 5 years now. I am a local mortgage lender, and send everyone I can to him. Since he represents several insurance companies, he can offer competitive home / auto insurance products at affordable prices with many "A" rated company options. (Many other agents are limited to only a single company.) In my business he has been a huge asset. He is always available to talk and myself or our clients. Roger is the neighbor next door when it comes to insurance. If my clients are getting a better deal with their current provider he tells them to stay put (this doesn't happen often). Very refreshing to have someone like him to work with. Thank you Roger for making me look good. Highly recommend!Jeff Brooks, Service First Mortgage
00:30 06 Jan 14
We've had Roger as our agent for the last 12 years. He's always provides sound advice and consistently looks out for our best interests. If you want an honest agent, give Roger a try, you won't be disappointed.
17:46 05 Jan 14
We used to be insured with State Farm. The Roger Welch Agency was able to provide us with better coverage for half the rate. And, since he is an independent agent, he is not beholden to any single insurance company, so he can truly work for us, instead of the insurance company. We have been clients of his for over 10 years now. Highly recommend.
03:52 27 Dec 13
My family has been using the Roger Welch Agency for many years for both auto and home insurance. Roger is top notch! He often contacts me when there are opportunities out there for me to save money and/or improve coverage on my insurance needs. I have called him several times after hours for advice on an insurance-related need. I recommend Roger to anyone in need of insurance. He feels like family.-- Greg Dykes
14:19 24 Dec 13
We have done business with Roger Welch for almost 14 years, and he is one of the most dependable, trustworthy, and knowledgeable insurance agents I have ever known. Roger cares about his clients as people and will go out of his way to ensure they get the best deal for their circumstances. Roger has the advantage also of representing multiple companies, unlike most agents who are tied to one, so you know you are getting a fair and honest assessment of what is available on the marketplace.
13:56 23 Dec 13
Roger Welch has been providing my family with insurance for the past several years. He is dependable, honest, and friendly. We plan to continue to do business with Roger for many more years.
04:03 23 Dec 13
Roger does a great job taking care of our home and auto insurance needs! He's very informative and provides prompt service.
17:33 22 Dec 13
I have been doing business with Roger Welch Agency for over 10 years. I have referred several of my corporate colleagues to Roger and the feedback has always been that Roger is honest, dedicated, trustworthy, and works very hard to earn the trust & satisfaction of his clients. I strongly recommend him.